The Settings section of the contact card has been supplemented with new values according to Tickets priorities
Release date:
In the Hanna CRM system, the Settings section of the Contact Card has been supplemented with new values according to the Priorities of Requests. This setting allows you to assign a tasting deadline to requests based on priorities for a specific customer. If this client is selected, when creating a request, a resolution deadline will be set for him from the settings summarized here. If you want to see these settings, you need to log inContacts> select the desired contact >Profile>Settings>Response time to requests (hours).
