Automatic Tickets text completion after choosing a ready Tickets answer

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In the Hanna CRM system, you can create ready-made query responses that you can use when responding to a query. ChooseSystem settings - Requests - Prepared answers:

Create the answers to the query and after selecting the desired query, select it on the text editor - selectInsert prepared answer- after selecting the answer template, it will automatically be loaded into the text editor:

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