Automatic allocation of Tickets according to the responsible person of the customer

Release date:

A new option has been added to the system Request settings - Automatic assignment of assignees for the Request according to the client's assignees.With the help of the setting, when a request falls into the system, a responsible person who is responsible for a lead or contact will be automatically assigned.

ChooseSystem Settings - Settings - Requests:

At the bottom of the page, enable the option and save the changes:

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