Mandatory comment after Tickets status change

Release date:

We have added a setting to the system, which, when enabled, will ask for a comment after changing the status of the request. You can enable this setting viaSystem settings - Settings - Requests - It is mandatory to enter a comment when changing the status.

When the status of the request is changed, a field will appear to enter a comment. The comment will be played with the RequestNotessection and will display what state changes were made.

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