Hanna CRM integration with Smartmex call manager

How to link Hanna CRM with Tele2 Smartmex call manager?

1

Go to Tele2 self-service website and select Smartmex call manager. Choose Management and then click Api. Press New:

2

Insert the information identically as in the example below. Enter these Limitation IP:

77.241.194.87

3

When entering Limitation IP, press Add. Mark all check boxes, and press Save.

4

Next, copy the Token code and email it to support@hannacrm.eu. Write your account name (account.hannacrm.app) and request to activate data exchange between Hanna CRM and Tele2.

5

Further, choose Web Hooks and press New.

6

Enter this link: https://account.hannacrm.app/api/pbx/tele2_mob_stot . Instead of word account, enter your account name.

7

Mark check boxes and press Save.

After receiving confirmation that data exchange is enabled, take the following steps:

1

Sign in to Hanna CRM and select Setup -> Staff. 

2

Select user, go to the tab Smartmex call manager, then click Edit:

3

Enter  Call manager user phone number and mark Call manager active. Enter user phone using the format +370 6XXXXXXX.

4

Press Save.

5

Download Smatrmex call manager from Google Play store or App store.

6

Do not forget to activate Click to call and enable  Auto dial.